Cannabis Dispensary Wellness Advisor

Green Thumb; Bethesda (MD); Sur place; USD 20 000 - 29 000; Plein temps

Résumé du poste

Green Thumb is seeking a Personal Care Specialist to engage with customers in a friendly, retail setting and educate on cannabis products and safe usage. You will work with a knowledgeable team to ensure accurate orders and compliant store operations.

The role emphasizes customer service, product literacy, and positive interactions in a fast-paced dispensary environment. Cannabis industry compliance and 21+ eligibility are required.

Qualifications

• At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience.
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs.
• Must have reliable, responsible, and dependable attendance.
• Must be 21 years or older.
• Must pass all required background checks including state-specific cannabis employment requirements.
• Possess valid driver’s license or state ID.
• Must be and remain compliant with all legal or company regulations for working in the cannabis industry.
• Prior cannabis experience not required.

Responsabilités

• Engage with and assist patients and/or customers in a customer-facing, intimate retail environment.
• Play an active part in patients' and/or customers' education on products, methods of consumption, and safety as part of patient interaction.
• Utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and/or customer’s needs.
• Promote a work environment that is positive, communicative, patient and/or customer-oriented.
• Assist in verifying order deliveries for accuracy.
• Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations.

Connaissances

Customer service

Cannabis knowledge

Communication

POS systems

HIPAA compliance

Professionalism

Outils

POS system

Description du poste

Green Thumb is seeking a Personal Care Specialist to engage with customers in a friendly, retail setting and educate on cannabis products and safe usage. You will work with a knowledgeable team to ensure accurate orders and compliant store operations.

The role emphasizes customer service, product literacy, and positive interactions in a fast-paced dispensary environment. Cannabis industry compliance and 21+ eligibility are required.