Cannabis Dispensary Team Lead — Lead, Train & Elevate Sales

JARS Cannabis; Phoenix (AZ); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Employee discounts and samples

Continued education opportunities

Growth potential within the company

Health, dental, and vision insurance

Job summary

JARS Cannabis in Phoenix, AZ is seeking a Retail Team Lead to guide a fast-paced dispensary team. You will model excellent customer service, build product knowledge, and ensure compliant operations while driving sales.

You will supervise staff, coordinate shifts, train new hires, and safeguard state regulations. The role reports to the Store Manager and focuses on guest experience, inventory awareness, and maintaining a polished, inviting store environment.

Qualifications

• Excellent managerial and supervisory abilities
• Clear verbal and written communication skills
• Proficient with Microsoft Office or related software
• Strong organizational skills and attention to detail

Responsibilities

• Oversee staff and ensure adherence to state laws and company policies
• Supervise and coordinate activities of sales associates, including breaks and shifts
• Inspire staff to deliver exceptional customer service and satisfaction
• Ensure compliance with local, state/provincial, and federal regulations
• Assist with customer service and drive customer happiness
• Manage cash drops and replenishment of change as needed
• Maintain in-depth product knowledge of strains and inventory
• Assist in training new employees on SOPs and shifts
• Provide Spring Big assistance and apply discounts when required
• Support flow of the sales floor and assign roles as needed
• Assist Inventory Team with stocking and product movement
• Directly report to Store Manager and Assistant Store Manager

Skills

Managerial and supervisory skills

Verbal and written communication

Microsoft Office Suite

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

JARS Cannabis in Phoenix, AZ is seeking a Retail Team Lead to guide a fast-paced dispensary team. You will model excellent customer service, build product knowledge, and ensure compliant operations while driving sales.

You will supervise staff, coordinate shifts, train new hires, and safeguard state regulations. The role reports to the Store Manager and focuses on guest experience, inventory awareness, and maintaining a polished, inviting store environment.