Cannabis Dispensary Team Lead: Customer Experience & Ops

Catalyst Cannabis Co.; El Monte (CA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Tips included

Job summary

Catalyst Cannabis Co. in El Monte, CA is seeking a Team Lead to energize the sales floor, mentor budtenders, and support the General Manager and Dispensary Manager.

The role emphasizes cannabis product knowledge, staff guidance, and adherence to company policies while maintaining a welcoming store environment. The ideal candidate is 21+, with a high school diploma, strong communication, and guest-service experience.

Qualifications

• Be at least 21 years of age.
• Must have a high school diploma or GED.
• Ability to pass a comprehensive background/Live Scan check if necessary.
• Proficiency in point-of-sale cashier systems.

Responsibilities

• Assist guests, vendors, and management while adhering to company policies.
• Support General Manager and Dispensary Manager with store operations and staff development.
• Maintain product knowledge and provide exceptional customer service to guests.
• Ensure the sales floor is properly stocked and the store is clean and compliant.
• Accurately use Treez POS system and manage transactions.

Skills

Team leadership and mentoring

Customer service

Communication

Product knowledge

Education

High school diploma or GED

Tools

Treez POS

Job description

Catalyst Cannabis Co. in El Monte, CA is seeking a Team Lead to energize the sales floor, mentor budtenders, and support the General Manager and Dispensary Manager.

The role emphasizes cannabis product knowledge, staff guidance, and adherence to company policies while maintaining a welcoming store environment. The ideal candidate is 21+, with a high school diploma, strong communication, and guest-service experience.