Cannabis Dispensary Sales Specialist

C3 Industries; Springfield (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k

Company Holidays

Employee Discount

Job summary

C3 Industries in Springfield, IL is hiring a Sales Associate to deliver world-class customer service and drive sales through personalized product recommendations. You will guide customers through cannabis selections and complete online orders, while maintaining a clean, well-stocked floor.

The role requires 1+ year of customer service, a high school diploma, experience with POS and cash handling, and willingness to work nights and weekends.

Qualifications

• 1+ years' customer service experience.
• High school diploma or GED.
• Experience with POS systems and cash handling practices.
• Commitment to achieving KPIs.
• Ability to multi-task and prioritize.
• Ability to work independently with minimal supervision.
• Strong oral and written communication skills.
• Knowledge of state/local regulations preferred.
• Must be 21+ and able to pass background check.
• Willingness to work nights, weekends, and some holidays.
• Must obtain and maintain required state licenses per location.

Responsibilities

• Provide the highest level of service to customers and prioritize their experience.
• Meet or exceed sales targets and conversion goals as defined by store leadership.
• Greet customers and verify IDs.
• Assist customers with questions on forms and update information in the system.
• Maintain a well-stocked sales floor and clean waiting area.
• Educate customers on cannabis properties and recommended products.
• Fill online orders quickly while keeping the customer experience in mind.
• Address complaints professionally and escalate to management as needed.
• Maintain product knowledge and stay updated on cannabis trends.
• Accurately use and maintain the POS system.
• Follow cash handling policies and perform daily cash reporting.
• Assist with product intake, inventory counts, and audits.
• Collaborate with management to increase sales and foot traffic.
• Support compliance with dispensary policies and regulations.

Skills

Customer service

Sales

Cash handling

KPIs

Multi-tasking

Independent work

Communication

Regulations knowledge

21+ / background check

Night/weekend work

Education

High school diploma or GED

Tools

POS systems

Job description

C3 Industries in Springfield, IL is hiring a Sales Associate to deliver world-class customer service and drive sales through personalized product recommendations. You will guide customers through cannabis selections and complete online orders, while maintaining a clean, well-stocked floor.

The role requires 1+ year of customer service, a high school diploma, experience with POS and cash handling, and willingness to work nights and weekends.