Cannabis Dispensary Receptionist — Guest Experience Pro

JARS Cannabis; Caspian (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free Employee Assistance Program

Health, Dental & Vision Insurance ( FT

Job summary

JARS Cannabis in Iron River, Michigan, is seeking a friendly, tech-savvy Receptionist to be the first point of contact for patients and customers. You will check in new and existing patients, create profiles, and assist with store operations while upholding compliance and delivering an exceptional customer experience.

Successful candidates will complete mandatory training through JARS University, with onboarding conducted both virtually and in-person at the mock-store facility.

Qualifications

• Minimum 1 year of customer service experience in a retail, sales, or hospitality environment.
• 1 year of front desk/receptionist experience preferred.
• Must be 21+ years old.
• Strong attention to detail and organization.

Responsibilities

• Verify customers' legal age and register new/returning customers in the POS system.
• Check customer purchasing allotments at check-in and promote the JARS Loyalty Program.
• Welcome customers with a positive demeanor and provide product/location information.
• Assist with curbside/online orders and handle calls with professional etiquette.
• Maintain Michigan CRA compliance in interactions and perform opening/closing tasks.

Skills

Customer service

Attention to detail

Organization

Multi-tasking

Teamwork

Hospitality

Communication

Education

High school diploma or GED

Tools

POS system

Job description

JARS Cannabis in Iron River, Michigan, is seeking a friendly, tech-savvy Receptionist to be the first point of contact for patients and customers. You will check in new and existing patients, create profiles, and assist with store operations while upholding compliance and delivering an exceptional customer experience.

Successful candidates will complete mandatory training through JARS University, with onboarding conducted both virtually and in-person at the mock-store facility.