Receptionist

JARS Cannabis

Detroit (MI)

On-site

USD 17,047 - 24,280

Full time

14 days+

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Benefits offered by this job

Health, Dental & Vision Insurance (full-time employees only)

401(k) Plan

Paid Sick Leave

Employee Discount

Internal Growth Opportunities

Job summary

A leading cannabis retailer in Detroit is seeking a Receptionist to be the first point of contact for customers. The ideal candidate will possess at least one year of customer service experience and demonstrate excellent communication and organizational skills. Responsibilities include checking in patients, maintaining compliance with Michigan state laws, and providing information about products. This position offers both full-time and part-time opportunities, with a pay starting at $15.00 per hour.

Qualifications

Minimum 1 year of customer service experience working in retail or hospitality.
1 year of previous administrative or Receptionist experience required.
Must have excellent communication skills and be organized.

Responsibilities

Check in new and existing patients per state and CRA requirements.
Promote JARS brand and create memorable experiences for customers.
Answer calls and provide general information about products.

Skills

Customer service

Attention to detail

Multi-tasking

Communication

Teamwork

Education

High school diploma or GED

Tools

POS system

Computer

Job description

JARS Cannabis //

Receptionist
Ready to elevate your career path to a new all-time high?

JARS Cannabis is more than just your average cannabis brand and retailer. We are a culturally inspired organization on a mission to rewrite the existing narratives that surround cannabis, one community at a time. We seek to empower the future leaders of our industry while creating an inclusive workplace environment that is fueled by celebrating the intersection of cannabis with creativity, community, and collaboration.

Implementing a progressive approach, we aim to provide only the highest quality of product and service to our customers and the communities that we are fortunate to inhabit. Striving to set a new standard of professional excellence in cannabis retail, our highly motivated team is comprised of knowledgeable experts who are committed to making the integration of cannabis into any lifestyle both easy and accessible.

Does this spark your interest? If so, we'd love to hear from you!

What we are looking for:

We are looking for someone who is friendly, tech-savvy, organized, great at multi-tasking, and can handle a busy/rapid setting. As a Receptionist, you will be the first point of contact for our customers, so the ability to make a customer's day an amazing one from the moment they walk in the door is key! The position of Receptionist is responsible for checking in new and existing patients per state and CRA requirements, creating patient profiles, and generally assisting where needed.

Job Duties

Verifying customers legal age requirement, registering new customer in the POS system, and scanning in returning customers
Checking customer purchasing allotments through POS system upon check-in
Promoting the JARS brand and getting customers excited about shopping at our location
Welcoming guests and customers into the store with a positive, upbeat, and friendly demeanor
Using proper greetings and salutations to all customers at all times
Assisting with curbside and online orders when needed
Answering calls with professional and proper phone etiquette
Provide customers with information regarding products, store hours and location, daily specials, website address, and more.
Emphasizing the JARS Loyalty Program, campaigns, events, daily texts, etc.
Show up to each scheduled shift timely and presentable
Communication to budtenders for order completion updates
Creating personable and memorable experiences for all store patrons
Always maintaining Michigan & CRA compliance
Performing opening, mid-day, and closing tasks, as well as general upkeep of the reception area
Supporting store management in an administrative capacity, as required
Adhering at all times to all applicable laws, regulations, policies, compliance, and protocols
Monitoring customer ques at all times
Keep all online/paper menus current with daily offerings

Requirements

Minimum 1 year of customer service experience working within in a retail, sales and/or hospitality environment
1 year previous administrative and/or Front Desk Receptionist experience
Must have strong attention to detail, organization, multi-tasking, and follow-up skills
Excellent customer service skills and communication skills
Must be able to work cooperatively as a team member
Must be 21 years of age or older
High school diploma or General Education Diploma (GED) is required

Work Atmosphere/Physical Demands

Requires some standing and some bending, stooping, and stretching
Ability to operate a computer, POS system and other office equipment
Work will generally be performed in a fast-paced retail cannabis dispensary
Involves frequent contact with patients and staff
Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion

Employee Benefits

Free Employee Assistance Program
Health, Dental & Vision Insurance (full-time employees only)
401(k) Plan
Paid Sick LeaveEmployee Discount
Internal Growth Opportunities

JARS Cannabis is proud to be an Equal Opportunity Employer. JARS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

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