Cannabis Dispensary Customer Care Specialist

Renew Cannabis Co.; West Mifflin (Allegheny County); On-site; USD 17,000 - 25,000; Full time

Job summary

Renew Cannabis Co. is seeking a Personal Care Specialist to engage with customers, educate on cannabis products and usage, and recommend safe regimens.

You will work in a fast-paced, retail cannabis environment, helping guests navigate our menu and ensuring compliance with all regulations. The role emphasizes high-quality customer service, product knowledge, and teamwork to maintain an inviting, well-stocked store throughout varied shifts.

Qualifications

• At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience.

Responsibilities

• Engage with and assist patients and/or customers in a customer-facing retail environment.
• Educate customers on products, methods of consumption, and safety.
• Recommend safe and effective regimens based on customer needs.
• Maintain a positive, customer-oriented store environment.
• Assist in verifying deliveries and stock.
• Ensure compliance with cannabis regulations and store policies.
• Maintain cleanliness and proper presentation of the store.

Skills

Customer service

POS systems

Cannabis knowledge

Communication

Tools

Point of Sale Systems

Job description

Renew Cannabis Co. is seeking a Personal Care Specialist to engage with customers, educate on cannabis products and usage, and recommend safe regimens.

You will work in a fast-paced, retail cannabis environment, helping guests navigate our menu and ensuring compliance with all regulations. The role emphasizes high-quality customer service, product knowledge, and teamwork to maintain an inviting, well-stocked store throughout varied shifts.