Retail Cannabis Education & Customer Care Specialist

Renew Cannabis Co.; Yulee (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Renew Cannabis Co. is seeking a Cannabis Advisor to deliver exceptional, individualized customer service in a fast-paced retail setting. You will educate guests about cannabis products, assist with selections, and help ensure accurate orders and smooth POS transactions.

You will uphold compliance with local and state laws, maintain a clean, organized storefront, and support store leadership. Ideal candidates have 1–2 years of retail experience, are 21+, and eager to learn about cannabinoids and

Qualifications

• High School Diploma or equivalent.
• 1–2 years of retail or hospitality experience.
• Must be 21 years of age and comply with all local, state, and company regulations.
• Criminal background check and appropriate state badging as directed by state ordinances.
• Desire to learn about cannabinoids, terpenes and product application/consumption methods.
• Ability to use office equipment (computers and printers) and their included software.

Responsibilities

• Greet customers with a positive attitude and provide exceptional service.
• Advocate cannabis customer care and educate customers.
• Help customers navigate cannabis products and educate on usage (not medical advice).
• Build rapport with regular customers to promote repeat business.
• Process transactions at the POS and ensure accurate inventory updates in METRC/BioTrack.

Skills

Customer service

Retail experience

Communication

Regulatory compliance

Computer skills

Education

High School Diploma or equivalent

Tools

Word

Excel

Email

Job description

Renew Cannabis Co. is seeking a Cannabis Advisor to deliver exceptional, individualized customer service in a fast-paced retail setting. You will educate guests about cannabis products, assist with selections, and help ensure accurate orders and smooth POS transactions.

You will uphold compliance with local and state laws, maintain a clean, organized storefront, and support store leadership. Ideal candidates have 1–2 years of retail experience, are 21+, and eager to learn about cannabinoids and