Cannabis Dispensary Customer Care Specialist

Green Thumb Industries; New York (NY); On-site; USD 23,000 - 32,000; Full time

Job summary

Green Thumb Industries is hiring a Personal Care Specialist to assist customers in a cannabis dispensary. You will educate customers, recommend appropriate products, and help maintain a welcoming, compliant retail environment.

The role requires customer service experience, reliability, and the ability to work varied shifts. The pay range is shown as $20 per hour, with opportunities for growth based on performance.

Qualifications

• At least one year of customer service experience, preferably in retail.
• Must be 21 years or older.
• Must pass all background checks including cannabis employment requirements.
• Must have valid driver's license or state ID.

Responsibilities

• Engage with and assist patients/customers in a retail environment
• Educate customers on products, methods of consumption, and safety

Skills

Customer service

Communication

Teamwork

Compliance knowledge

Adaptability

Attendance reliability

Tools

POS systems

Job description

Green Thumb Industries is hiring a Personal Care Specialist to assist customers in a cannabis dispensary. You will educate customers, recommend appropriate products, and help maintain a welcoming, compliant retail environment.

The role requires customer service experience, reliability, and the ability to work varied shifts. The pay range is shown as $20 per hour, with opportunities for growth based on performance.