Cannabis Dispensary Customer Care Specialist

Green Thumb Industries (GTI); Maryland; Vor Ort; USD 19.000 - 25.000; Vollzeit

Zusammenfassung

Green Thumb Industries (GTI) in Maryland seeks an enthusiastic RISE Personal Care Specialist to assist customers in the dispensary, guide product selection, and ensure safe usage guidance. You’ll become versed in GTI’s menu and help connect patients with the right products for their needs.

You will thrive in a fast-paced, customer-facing retail setting, upholding cannabis regulations and collaborating with store colleagues to keep inventory, curbside/online orders, and daily operations running

Qualifikationen

• At least one year of customer service experience; preference for retail experience
• Availability for varied shifts including mornings, days, nights, weekends
• Must pass background checks and meet cannabis employment requirements
• Must be 21 years or older and have a valid ID or driver's license

Aufgaben

• Engage with customers in a retail environment
• Educate customers on products, methods of consumption, and safety
• Recommend regimens based on customer needs and product knowledge
• Maintain a positive, customer-oriented store environment
• Assist in verifying order deliveries for accuracy
• Support store operations and regulatory compliance

Kenntnisse

Customer service

Cannabis product knowledge

POS systems

Communication

HIPAA awareness

Professionalism

Tools

POS systems

Jobbeschreibung

Green Thumb Industries (GTI) in Maryland seeks an enthusiastic RISE Personal Care Specialist to assist customers in the dispensary, guide product selection, and ensure safe usage guidance. You’ll become versed in GTI’s menu and help connect patients with the right products for their needs.

You will thrive in a fast-paced, customer-facing retail setting, upholding cannabis regulations and collaborating with store colleagues to keep inventory, curbside/online orders, and daily operations running