Cannabis Dispensary Personal Care Specialist

Green Thumb Industries (GTI); Brooklyn Park (MN); On-site; USD 19,000 - 28,000; Full time

Job summary

Green Thumb Industries (GTI) is seeking a Rise Personal Care Specialist in Brooklyn Park, MN to help customers one-on-one in our dispensary. You will connect patients with the right GTI products and methods of consumption, ensuring safe, effective recommendations and a positive shopping experience.

Ideal candidates have 1+ year of customer service, flexibility for varied shifts (including weekends), reliable attendance, and the ability to follow cannabis regulations.

Qualifications

• At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience.
• Meet the scheduling and availability requirements (i.e., mornings, days, nights, weekends) to meet business needs.
• Must have reliable, responsible attendance and be 21 years or older.
• Must pass all required background checks including state cannabis employment requirements.
• Possess valid driver’s license or state ID.

Responsibilities

• Engage with and assist patients/customers in a customer-facing, intimate retail environment.
• Educate customers on products, methods of consumption, and safety as part of patient interaction.
• Recommend a safe and effective regimen suited to each patient/customer’s needs and remain up to date on product knowledge.
• Promote a positive, patient/customer-oriented work environment.
• Assist in verifying order deliveries for accuracy.
• Support store operations to ensure compliance and smooth daily activities.
• Ensure local and state cannabis regulations are properly enforced and upheld.
• Keep the front and back of house properly stocked and maintained.
• Maintain hard copy files as required.
• Follow security and safety procedures.

Skills

Customer service

Cannabis knowledge

Relationship building

Communication skills

POS experience

Cannabis regulations

Professionalism

Tools

POS systems

Job description

Green Thumb Industries (GTI) is seeking a Rise Personal Care Specialist in Brooklyn Park, MN to help customers one-on-one in our dispensary. You will connect patients with the right GTI products and methods of consumption, ensuring safe, effective recommendations and a positive shopping experience.

Ideal candidates have 1+ year of customer service, flexibility for varied shifts (including weekends), reliable attendance, and the ability to follow cannabis regulations.