Cannabis Dispensary Personal Care Specialist

Green Thumb Industries (GTI); Florida; On-site; USD 21,000 - 30,000; Full time

Job summary

Green Thumb Industries (GTI) is seeking a RISE Personal Care Specialist to assist customers in our Florida dispensary, delivering friendly, barista-like service and expert product recommendations. You will educate customers on consumption methods and safety while staying up-to-date on GTI offerings.

You will also support store operations, ensure regulatory compliance, stock management, and accurate POS transactions to provide a positive, patient-focused experience.

Qualifications

• At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience.
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs.
• Must pass all required background checks including state-specific cannabis employment requirements.
• Possess valid driver’s license or state ID and be 21 years or older.

Responsibilities

• Engage with and assist patients and/or customers in a customer-facing, intimate retail environment.
• Educate patients/customers on products, methods of consumption, and safety as part of patient interaction.
• Recommend a safe and effective regimen based on individual needs and stay up-to-date on GTI products.
• Promote a positive, patient/customer-oriented work environment.
• Assist in verifying order deliveries for accuracy.
• Support store management to ensure smooth, compliant operations and proper record-keeping.
• Ensure local/state cannabis regulations are enforced and store presentation is compliant.

Skills

Customer service

Cannabis knowledge

Communication

Relationship building

Adaptability

Regulatory compliance

Team collaboration

Tools

POS systems

Job description

Green Thumb Industries (GTI) is seeking a RISE Personal Care Specialist to assist customers in our Florida dispensary, delivering friendly, barista-like service and expert product recommendations. You will educate customers on consumption methods and safety while staying up-to-date on GTI offerings.

You will also support store operations, ensure regulatory compliance, stock management, and accurate POS transactions to provide a positive, patient-focused experience.