Cannabis Customer Experience Lead (Part-Time, Evenings)

Embarc, LLC.; United States; On-site; USD 22,003 - 31,337; Part time

Job summary

Embarc, LLC. seeks a Customer Experience Guide to enhance customer satisfaction and help customers find the right cannabis products. In this part-time role, you will engage with customers on the sales floor, ensuring an educational experience that aligns with our brand standards.

The ideal candidate will have strong communication skills, a passion for cannabis education, and experience in retail or customer service. The position is approximately 25 hours per week, with availability for evening and closing shifts.

Qualifications

• Strong communication skills with customers and teammates.
• Passion for cannabis education and customer service.
• Highly organized and detail-oriented, with effective multitasking.

Responsibilities

• Engage with customers on the sales floor, answering questions.
• Deliver an exceptional customer experience in line with brand standards.
• Assist in daily store operations and ensure efficiency.

Skills

Strong communication and interpersonal skills

Passion for cannabis education

Highly organized

Comfortable in fast-paced environment

Familiarity with POS systems

Education

Previous experience in retail or customer service

Tools

Treez POS

Job description

Embarc, LLC. seeks a Customer Experience Guide to enhance customer satisfaction and help customers find the right cannabis products. In this part-time role, you will engage with customers on the sales floor, ensuring an educational experience that aligns with our brand standards.

The ideal candidate will have strong communication skills, a passion for cannabis education, and experience in retail or customer service. The position is approximately 25 hours per week, with availability for evening and closing shifts.