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Job summary
A cannabis retail company seeks a Customer Experience Guide to join their team in California. The role requires a passion for customer service and cannabis education. Responsibilities include engaging with customers, maintaining store standards, and supporting sales efforts. Ideal candidates will have retail experience and strong communication skills. This part-time position offers approximately 25 hours per week, including evening shifts, and is a great opportunity for those looking to grow in a vibrant retail environment.
Qualifications
Previous experience in retail, customer service, or hospitality is preferred.
Understanding of cannabis products, compliance, and regulations.
Training provided for cannabis compliance and product knowledge.
Responsibilities
Engage with customers on sales floor; answer questions and recommend products.
Deliver an educational customer experience in line with brand standards.
Support store sales goals through promotions and loyalty programs.
Maintain a clean and organized sales floor reflecting merchandising standards.
Assist in daily store operations ensuring efficiency and compliance.
Skills
Strong communication skills
Passion for cannabis education
Highly organized
Ability to multitask
Familiar with POS systems
Education
Previous experience in retail or customer service
Understanding of cannabis products
Tools
Treez POS
Job description
A cannabis retail company seeks a Customer Experience Guide to join their team in California. The role requires a passion for customer service and cannabis education. Responsibilities include engaging with customers, maintaining store standards, and supporting sales efforts. Ideal candidates will have retail experience and strong communication skills. This part-time position offers approximately 25 hours per week, including evening shifts, and is a great opportunity for those looking to grow in a vibrant retail environment.