Cannabis Retail: Part-Time Customer Experience Guide

Embarc, LLC.; Redwood City (CA); On-site; USD 24,796,800 - 33,062,400; Part time

Job summary

Embarc, LLC. seeks a Customer Experience Guide to join our cannabis retail team in Redwood City. The role emphasizes outstanding customer service, product knowledge, and compliance in a fast-paced store environment.

Base hourly pay is $20.00 with tips averaging about $10.91 per hour at this location. This part-time position involves supporting sales initiatives, inventory, and community events to reflect Embarc's standards.

Qualifications

• Experience in retail or customer service preferred.
• Cannabis product knowledge and compliance training provided.
• Strong communication and interpersonal skills required.

Responsibilities

• Engage with customers on the sales floor, recommend products based on needs.
• Deliver an educational experience aligned with brand standards.
• Support store sales goals by promoting products and loyalty programs.
• Maintain a clean, organized sales floor reflecting merchandising standards.
• Participate in community engagement and local events to represent the brand.
• Provide feedback to management on customer needs and product trends.

Skills

Customer service

Communication

Organization

Multitasking

Treez POS

Tools

Treez POS

Job description

Embarc, LLC. seeks a Customer Experience Guide to join our cannabis retail team in Redwood City. The role emphasizes outstanding customer service, product knowledge, and compliance in a fast-paced store environment.

Base hourly pay is $20.00 with tips averaging about $10.91 per hour at this location. This part-time position involves supporting sales initiatives, inventory, and community events to reflect Embarc's standards.