Cannabis Budtender: Elevate Customer Experience

Highprofilecannabis; Louisiana (MO); On-site; USD 42,706,000 - 50,971,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Life Insurance

Disability Insurance

401k

Company Paid Holidays

Company Swag

Employee Discount

Job summary

C3 Industries, a multi-state cannabis retailer, is seeking a Sales Associate for its High Profile Cannabis Shop network. You will deliver world-class customer service, guide customers through product selection, and upsell to meet store targets.

You will learn product lines including Cloud Cover, Galactic, Habitat brands, maintain POS accuracy, verify IDs, process online orders, and keep the sales floor stocked while complying with state regulations.

Qualifications

• 1+ years of customer service experience.
• High school diploma or GED.
• Experience with POS systems and cash handling practices.
• Commitment to reaching KPIs on a regular basis.
• Effective multi-tasker with ability to prioritize tasks.
• Ability to work independently with limited supervision.
• Strong oral and written communication skills.
• Knowledge of state/local regulations is preferred.
• Able to pass a background check and be 21+ years old.
• Willingness to work nights, weekends, and some holidays.
• Must obtain and maintain required state licenses based on location.

Responsibilities

• Provide the highest level of service to customers as the top priority.
• Meet or exceed individual sales targets and conversion rate goals.
• Greet customers upon entry and verify IDs.
• Assist new customers with state required forms and update information in system.
• Keep the waiting room and sales floor stocked.
• Educate customers on cannabis properties and genetics for desired effects.
• Fill online orders quickly and accurately.
• Handle complaints professionally and escalate when needed.
• Maintain product, brand, and strain knowledge and stay updated on trends.
• Use and maintain POS system accurately.
• Follow cash handling policies and complete daily reports.
• Assist with product intake, inventory counts, and audits.
• Collaborate with management to increase sales and foot traffic.
• Ensure compliance with dispensary policies and regulations.

Skills

Customer service experience

POS systems

Cash handling

KPI focus

Multi-tasking

Independent worker

Regulatory knowledge

Background check ready

Availability for nights/weekends/holid

Education

High school diploma or GED

Tools

POS systems

Job description

C3 Industries, a multi-state cannabis retailer, is seeking a Sales Associate for its High Profile Cannabis Shop network. You will deliver world-class customer service, guide customers through product selection, and upsell to meet store targets.

You will learn product lines including Cloud Cover, Galactic, Habitat brands, maintain POS accuracy, verify IDs, process online orders, and keep the sales floor stocked while complying with state regulations.