Cannabis Budtender – Customer Experience & Sales

C3 Industries; Holland (MO); On-site; USD 32,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Life Insurance

Short-term & Long-term Disability

401k

Company Paid Holidays

Company Swag

Employee Discount

Job summary

C3 Industries in Steele, MO is hiring a Sales Associate to deliver world-class customer service and drive sales of cannabis products. You will guide customers through product selection, upsell effectively, and process purchases at the point of sale.

Responsibilities include greeting customers, verifying IDs, maintaining stock, handling online orders, and adhering to compliance protocols. Candidates should have at least 1 year of customer service experience and be willing to work nights and

Qualifications

• 1+ years of customer service experience.
• High school diploma or GED.
• Experience with POS systems and cash handling practices.
• Commitment to reaching KPI targets regularly.
• Effective multi-tasker with ability to prioritize tasks.
• Ability to work independently with minimal supervision.
• Strong oral and written communication skills.
• Knowledge of state/local regulations is a plus.
• Must be 21+ and able to pass background check.
• Willingness to work nights, weekends, and some holidays.
• Must obtain and maintain required state licenses based on location.

Responsibilities

• Provide top-tier service to customers as the top priority.
• Meet or exceed individual sales targets and conversion goals.
• Greet customers and verify IDs upon entry.
• Assist customers with questions on forms and update records.
• Keep waiting room neat and sales floor stocked.
• Educate customers on cannabis products and selection.
• Process online orders quickly and efficiently.
• Handle complaints professionally and escalate when needed.
• Maintain product knowledge and stay updated on trends.
• Operate the POS system accurately.
• Follow cash handling and reporting policies.
• Assist with product intake, inventory counts, and audits.
• Collaborate with management to boost sales and foot traffic.
• Support compliance with state/local dispensary policies.

Skills

Customer service

Upselling

Product knowledge

POS experience

Cash handling

Communication skills

Education

High school diploma or GED

Tools

POS system

Cash handling

Job description

C3 Industries in Steele, MO is hiring a Sales Associate to deliver world-class customer service and drive sales of cannabis products. You will guide customers through product selection, upsell effectively, and process purchases at the point of sale.

Responsibilities include greeting customers, verifying IDs, maintaining stock, handling online orders, and adhering to compliance protocols. Candidates should have at least 1 year of customer service experience and be willing to work nights and