Cannabis Budtender — Customer Experience & Sales

Vireo Health, Inc.; Tallahassee (FL); On-site; USD 17,000 - 24,000; Full time

Job summary

Vireo Health, Inc. is seeking a Budtender to deliver exceptional in-store customer service in our Tallahassee shop. You will help customers with product knowledge, process orders, and maintain a compliant, well-merchandised store environment.

The role requires a friendly, reliable individual who can work 8-hour shifts, including nights, weekends, and holidays as needed, and pass a Level 2 background screening. High school diploma or equivalent is required.

Qualifications

• Sales experience in a retail store environment preferred, but not required.
• Customer service experience in restaurant, hospitality, or retail.
• Reliable, punctual, dependable, and trustworthy.
• Ability to pass a Level 2 Background Screening and obtain fingerprints within 72 hours of receiving an offer letter.
• Ability to lift at least 25 lbs and to stand, sit, bend, kneel, crouch, and reach.

Responsibilities

• Greet and check in customers in a friendly, welcoming manner and achieve high levels of customer satisfaction through excellent service
• Assist customers in store and over the phone and process online orders accurately
• Encourage sales by engaging customers, suggestive selling, and sharing product knowledge
• Use the POS system accurately and follow proper cash handling, safe audit, and change drop procedures
• Ensure compliance with legal requirements and maintain a full understanding of the training and compliance binder
• Uphold company policies, procedures, and compliance standards
• Assist with inventory, including receiving and stocking merchandise
• Uphold visual merchandising standards, ensuring signage, price tickets, and marketing materials are visible and up to date
• Maintain a clean, neat, and well-stocked store and complete general housekeeping duties
• Bring a positive attitude that contributes to a positive, customer-focused work environment

Skills

Sales experience

Customer service

Reliability & punctuality

Education

High school diploma, GED, or equivalent

Job description

Vireo Health, Inc. is seeking a Budtender to deliver exceptional in-store customer service in our Tallahassee shop. You will help customers with product knowledge, process orders, and maintain a compliant, well-merchandised store environment.

The role requires a friendly, reliable individual who can work 8-hour shifts, including nights, weekends, and holidays as needed, and pass a Level 2 background screening. High school diploma or equivalent is required.