Cannabis Budtender - Customer Experience Pro

Vireo; Orlando (FL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Paid time off

Employee discounts

Growth opportunities

Job summary

Vireo Health is seeking a Budtender to deliver exceptional, in-store customer service and knowledge-driven assistance in a Florida cannabis retail setting. The role emphasizes compliance, merchandising, and accurate processing of orders while maintaining a welcoming store environment.

You will greet customers, answer questions, and help with inventory and merchandising, all while upholding company policies and delivering a positive shopping experience.

Qualifications

• Sales experience in a retail store environment preferred, but not required.
• Customer service experience in restaurant, hospitality, or retail.
• Reliable, punctual, dependable, and trustworthy.
• Ability to work in a fast-paced environment.
• Availability to work 8-hour day and night shifts, plus weekends and holidays as needed.
• High school diploma, GED, or equivalent.

Responsibilities

• Greet and check in customers in a friendly, welcoming manner and achieve high levels of customer satisfaction through excellent service.
• Assist customers in store and over the phone and process online orders accurately.
• Encourage sales by engaging customers, suggestive selling, and sharing product knowledge.
• Use the POS system accurately and follow proper cash handling, safe audit, and change drop procedures.
• Ensure compliance with legal requirements and maintain a full understanding of the training and compliance binder.
• Uphold company policies, procedures, and compliance standards.
• Assist with inventory, including receiving and stocking merchandise.
• Uphold visual merchandising standards, ensuring signage, price tickets, and marketing materials are visible and up to date.
• Maintain a clean, neat, and well-stocked store and complete general housekeeping duties.
• Bring a positive attitude that contributes to a positive, customer-focused work environment.

Skills

Customer service

Cash handling

POS system

Sales experience

Attention to detail

Communication

Education

High school diploma or GED

Tools

POS system

Job description

Vireo Health is seeking a Budtender to deliver exceptional, in-store customer service and knowledge-driven assistance in a Florida cannabis retail setting. The role emphasizes compliance, merchandising, and accurate processing of orders while maintaining a welcoming store environment.

You will greet customers, answer questions, and help with inventory and merchandising, all while upholding company policies and delivering a positive shopping experience.