Cannabis Budtender: Customer Experience Expert

AYR Wellness, Inc.; Reno (NV); Presencial; USD 21.000 - 26.000; Jornada completa

Descripción de la vacante

AYR Wellness, Inc. is seeking a Budtender in Reno, NV to deliver an extraordinary customer experience. You will share product knowledge, assist customers, process orders using POS, and uphold regulatory policies.

The role requires 1–3 years in retail or customer service, 21+ age, ability to work nights/weekends, and a high school diploma. Cannabis industry experience is a plus; training provided.

Formación

• 21 years of age or older.
• Able to pass background checks as required by state cannabis agency.
• Availability to work retail schedule that includes nights and weekends.
• Prior customer service experience in hospitality, pharmacy, customer service, or retail.
• Must stay current and adhere to all policies and regulations of the state cannabis agency.
• Maintain regular and punctual attendance.

Responsabilidades

• Provides knowledge and guidance to customers about Premium Cannabis products.
• Explains potential benefits and helps customers choose appropriate products.
• Receives, coordinates, and fulfills customer orders via POS and inventory systems.
• Keeps the dispensary clean, stocked, and operating in accordance with policies.
• Meets or exceeds daily sales targets through customer-focused selling.
• Ensures procedures reflect regulatory and compliance standards.
• Contributes to a positive work environment with respect and inclusion.
• Takes on additional duties as assigned by management.

Conocimientos

Customer service

Sales oriented

Communication

Attendance & reliability

Educación

High school diploma / GED

Herramientas

POS system

Descripción del empleo

AYR Wellness, Inc. is seeking a Budtender in Reno, NV to deliver an extraordinary customer experience. You will share product knowledge, assist customers, process orders using POS, and uphold regulatory policies.

The role requires 1–3 years in retail or customer service, 21+ age, ability to work nights/weekends, and a high school diploma. Cannabis industry experience is a plus; training provided.