Lead Budtender: Elevate Experience & Sales

AYR Wellness, Inc.; Reno (NV); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Ayr Wellness, Inc. in Reno, NV seeks a Lead Budtender to guide the dispensary team, elevate the customer experience, and drive sales goals through product knowledge and service.

The ideal candidate delivers a personalized customer journey, stays current with state policies, and supports management in maintaining compliance, inventory accuracy, and a welcoming store environment.

This role emphasizes teamwork, reliability, and a passion for cannabis.

Qualifications

• Must stay current with state cannabis policies.
• Must meet age requirement for state regulations.
• Able to pass background checks.
• Able to accommodate varied shifts, weekends and holidays.
• Maintain regular and punctual attendance.
• Excellent communication with customers and team members.

Responsibilities

• Provide knowledge and personalized experience to customers about Premium Cannabis products.
• Resolve customer questions quickly and communicate unresolved concerns to management.
• Receive, coordinate, and fulfill customer orders using POS and inventory systems in compliance with policies.
• Maintain a welcoming store environment, stocking, cleanliness, and operating order with a customer-first acuity.
• Meet or exceed daily sales targets through the customer experience selling cycle.
• Assist management in ensuring procedures reflect regulatory and compliance standards.
• Foster a positive work environment.

Skills

Customer service

Retail experience

Effective communication

Education

High School Diploma or GED

Job description

Ayr Wellness, Inc. in Reno, NV seeks a Lead Budtender to guide the dispensary team, elevate the customer experience, and drive sales goals through product knowledge and service.

The ideal candidate delivers a personalized customer journey, stays current with state policies, and supports management in maintaining compliance, inventory accuracy, and a welcoming store environment.

This role emphasizes teamwork, reliability, and a passion for cannabis.