Candy Shop Retail Manager - Lead Sales & Service

LE2 See’s Candies, Inc.; San Leandro (CA); Vor Ort; USD 32.000 - 45.000; Vollzeit

Zusammenfassung

See’s Candies is seeking a Retail Shop Manager for our San Leandro, CA location. You will lead a dedicated team to drive sales, deliver exceptional customer service, and oversee daily shop operations in line with See’s standards.

You will recruit, train, and coach staff, monitor performance, and ensure compliance with company policies while maintaining budgeted goals and a safe, friendly shopping environment.

Qualifikationen

• Minimum 3 years of retail management experience.
• Proven ability to develop, motivate, train and coach employees.
• Excellent customer service, communication and merchandising skills.
• Flexible to work weekends and holidays and enforce company policies.

Aufgaben

• Lead the shop's team to create a sales-focused, customer-centric environment.
• Achieve daily, monthly, and annual sales goals.
• Communicate and implement company direction, policies, and programs.
• Delegate tasks, ensure team compliance, and provide necessary follow-up.
• Resolve customer and employee concerns in a professional and timely manner.
• Train and develop team members on company programs, policies, and procedures.
• Provide professional coaching and feedback to the team.
• Drive recruitment, selection, and recommendation of qualified candidates.
• Ensure compliance with company policies, procedures, ethical standards, and safety protocols.
• Monitor and control expenses to meet budgetary goals.

Kenntnisse

Retail management

Customer service

Cash handling

Team leadership

Jobbeschreibung

See’s Candies is seeking a Retail Shop Manager for our San Leandro, CA location. You will lead a dedicated team to drive sales, deliver exceptional customer service, and oversee daily shop operations in line with See’s standards.

You will recruit, train, and coach staff, monitor performance, and ensure compliance with company policies while maintaining budgeted goals and a safe, friendly shopping environment.