Candy Shop Manager: Lead a high-growth, service-led team

LE2 See’s Candies, Inc.; Stockton (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

See’s Candies in Stockton, CA seeks a Retail Shop Manager to lead our shop team in a sales-driven, customer-focused environment. You will model excellence, drive daily, monthly, and annual sales, and communicate policy and programs while coaching the team.

The role emphasizes hands-on leadership, recruitment, scheduling, cash handling, inventory, and adherence to wage laws. You’ll partner with district managers to deliver exceptional customer experiences and maintain store standards.

Qualifications

• Minimum 3 years of retail management experience.
• Proven success in developing, motivating, training and coaching employees.
• Possess excellent customer service, communication, organizational skills, strong cash handling, and merchandising ability.
• Ability to follow, as well as implement and enforce, company policies and procedures.
• Strong work performance.

Responsibilities

• Lead the shop's team, creating a sales-focused and customer-centric environment.
• Set an example by achieving daily, monthly, and annual sales goals.
• Communicate and implement company direction, policies, and programs.
• Delegate tasks, ensure team compliance, and provide necessary follow-up.
• Resolve customer and employee concerns in a professional and timely manner.
• Train and develop team members on company programs, policies, and procedures.
• Provide professional coaching and feedback to the team.
• Drive recruitment, selection, and recommendation of qualified candidates.
• Ensure compliance with company policies, procedures, ethical standards, and safety protocols.
• Monitor and control expenses to meet budgetary goals.
• Manage procedures related to cash handling, protection of company assets, and banking.
• Maintain accurate timekeeping records and approve weekly payroll promptly.
• Ensure compliance with state and federal laws related to wages and breaks.
• Implement weekly work schedules in collaboration with District Sales Managers.
• Manage paperwork to meet established deadlines, covering banking, new hires, and inventory.
• Other duties as assigned.

Skills

Customer service

Leadership

Communication

Merchandising

Cash handling

Job description

See’s Candies in Stockton, CA seeks a Retail Shop Manager to lead our shop team in a sales-driven, customer-focused environment. You will model excellence, drive daily, monthly, and annual sales, and communicate policy and programs while coaching the team.

The role emphasizes hands-on leadership, recruitment, scheduling, cash handling, inventory, and adherence to wage laws. You’ll partner with district managers to deliver exceptional customer experiences and maintain store standards.