Candidate Experience Coordinator, Contract

MongoDB Inc.; San Francisco (CA); Remote; USD 75,000 - 95,000; Full time

Job summary

MongoDB Inc. is seeking a Candidate Experience Coordinator to orchestrate thoughtful, efficient interview experiences for candidates while partnering with recruiters, hiring teams, and interviewers.

This role supports multi-time-zone scheduling and requires strong communication and meticulous organization. This position can be based in the US office or fully remote within the United States, reporting to the Lead, Candidate Experience.

Qualifications

• 2+ years in recruiting coordination, candidate experience, executive assistance, or HR operations.
• Experience coordinating complex or multi-stage interviews.
• Strong written and verbal communication skills.
• Excellent organization and ability to manage competing priorities.
• Experience using ATS, calendar tools, and communication platforms.
• Ability to handle confidential information with discretion.

Responsibilities

• Coordinate a high volume of complex, multi-stage interviews across global time zones.
• Manage scheduling logistics end-to-end balancing candidate, interviewer, and team availability.
• Maintain accurate calendars, interview plans, candidate records, and communications.
• Provide timely, clear, and professional communication to candidates throughout the process.
• Partner with recruiters, hiring managers, and interviewers to confirm logistics and resolve scheduling challenges.
• Use recruiting and scheduling systems to document updates and maintain process information.
• Follow established procedures and meet service-level expectations.

Skills

Strong communication

Attention to detail

Excellent organizational skills

Time management

Customer-focused

Discretion with confidential info

Tools

ATS

Calendar tools

Communication platforms

Job description

The Candidate Experience team creates a candidate experience that is human, transparent, equitable, and effortless, regardless of who the candidate is, what role they are interviewing for, or where they are in the process. As a Candidate Experience Coordinator, you will help bring this vision to life by coordinating thoughtful, efficient, and consistent interview experiences for candidates while partnering closely with recruiters, hiring teams, and interviewers.

This role can be based out of our office or remotely in the United States. You would be reporting directly to the Lead, Candidate Experience.

What you'll do...

• Coordinate a high volume of complex, multi-stage interviews, meetings, and interview panels across global time zones
• Manage scheduling logistics end-to-end, balancing candidate, interviewer, and hiring team availability
• Demonstrate exceptional attention to detail by maintaining accurate calendars, interview plans, candidate records, and communications
• Provide timely, clear, and professional communication to candidates throughout the interview process
• Partner with recruiters, hiring managers, and interviewers to confirm logistics and proactively resolve scheduling challenges
• Use recruiting and scheduling systems to document updates and maintain accurate process information
• Follow established procedures, meet service-level expectations, and elevate issues or exceptions appropriately

Qualifications/Requirements/We're looking for someone with…

• 2+ years of experience in recruiting coordination, candidate experience, executive assistance, or HR operations environment
• Experience coordinating complex or multi-stage meetings and interviews
• Strong written and verbal communication skills
• Excellent organization, attention to detail, and ability to manage competing priorities
• Experience using ATS, calendar tools, and communication platforms
• Ability to handle confidential information with discretion
• A customer-focused approach and commitment to providing a positive candidate experience

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB's unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we're powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB.

To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 427013