Cancer Services Front Desk Specialist

Overlake Ob Gyn, PC.; Bellevue (WA); On-site; USD 34,000 - 51,000; Full time

Benefits offered by this job

Medical insurance

Tuition reimbursement

Retirement plan matching

Employee assistance program

Free parking

Orca transit passes

Job summary

Overlake Medical Center and Clinics is seeking a Patient Services Representative for the Cancer Services Clinic at our main Bellevue campus. You will deliver outstanding customer and front-office services to patients, coordinate communications among staff, patients, and providers regarding the check-in process, and manage records distribution via the Epic EMR system.

The role is full-time (40 hours/week), with Monday–Friday eight-hour shifts, based in Bellevue.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of administrative experience in a medical facility preferred.
• Demonstrated ability to provide exceptional customer service.
• Excellent telephone etiquette.
• Demonstrated strong communication skills and ability to work effectively with people in stressful situations.
• Ability to multi-task, be organized and detail oriented.
• Demonstrated proficient computer keyboard skills.

Responsibilities

• Provide exceptional customer and front office services to patients.
• Coordinate communications among staff, patients, and providers about patient check-in process.
• Collect records and ensure distribution to appropriate staff via the Epic EMR system.
• Perform clerical, scheduling, and records activities in support of patients and staff.

Skills

Customer service

Telephone etiquette

Communication skills

Multi-tasking

Organizational skills

Attention to detail

Keyboard proficiency

Education

High school diploma or GED

Tools

Epic EMR

Job description

Overlake Medical Center and Clinics is seeking a Patient Services Representative for the Cancer Services Clinic at our main Bellevue campus. You will deliver outstanding customer and front-office services to patients, coordinate communications among staff, patients, and providers regarding the check-in process, and manage records distribution via the Epic EMR system.

The role is full-time (40 hours/week), with Monday–Friday eight-hour shifts, based in Bellevue.