Patient Services & Front Desk Coordinator

Overlake; Newcastle (WA); Hybride; USD 33 000 - 50 000; Temps partiel

Avantages offerts par ce poste

Medical insurance premiums as low as $

Tuition reimbursement up to $10,000

Generous retirement plan matching 5–7%

Free parking

Orca transit passes

Résumé du poste

Overlake Medical Center and Clinics invites you to join the Newcastle Urgent Care in Newcastle, WA as a Patient Services Representative. In this role you will deliver friendly front desk service, handle check-in, coordinate communications among staff, patients, and providers, and support the patient flow in our EMR system (Epic).

This 0.60 FTE, 24 hours per week position emphasizes patient satisfaction, efficient scheduling, and accurate record handling, with the aim of keeping care seamless for

Qualifications

• High school diploma or GED required.
• Minimum 1 year of administrative experience in a medical facility preferred.
• Demonstrated ability to provide exceptional customer service.
• Excellent telephone etiquette.
• Demonstrated strong communication skills and ability to work effectively with people in stressful situations.
• Ability to multi-task, be organized and detail oriented.
• Demonstrated proficient computer keyboard skills.

Responsabilités

• Provide exceptional customer and front office services to patients.
• Coordinate communications among staff, patients, and providers about patient check-in process.
• Collect records and ensure distribution to appropriate staff via the electronic medical record system (Epic).
• Perform clerical, scheduling, and records activities in support of patients and staff.

Connaissances

Customer service

Phone etiquette

Communication

Multitasking

Keyboard skills

Formation

High school diploma or GED

Description du poste

Overlake Medical Center and Clinics invites you to join the Newcastle Urgent Care in Newcastle, WA as a Patient Services Representative. In this role you will deliver friendly front desk service, handle check-in, coordinate communications among staff, patients, and providers, and support the patient flow in our EMR system (Epic).

This 0.60 FTE, 24 hours per week position emphasizes patient satisfaction, efficient scheduling, and accurate record handling, with the aim of keeping care seamless for