Cancer Clinic Front Desk Specialist - Patient Care & Scheduling

Overlake Ob Gyn, PC.; Bellevue (WA); In loco; USD 34.000 - 51.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance premiums as low as $

Tuition reimbursement up to $10,000

Generous retirement plan matching

Pre-tax and Roth after tax retirement

Employee Assistance Program

Caregiver support program

Free parking and Orca transit passes

Descrizione del lavoro

Overlake Medical Center in Bellevue, WA is seeking a Patient Services Representative for the Cancer Services Clinic. The role supports patient check-ins, coordinates communications among staff and providers, and handles records via Epic in a full-time day shift.

The position requires a high school diploma or GED and 1 year of medical administrative experience; strong customer service and organization are essential. Benefits and pay are competitive within the clinic’s scale.

Competenze

• Minimum 1 year of administrative experience in a medical facility.
• Previous physician office, hospital or frontline customer contact experience preferred.
• Excellent customer service and telephone etiquette.
• Strong communication skills and ability to work effectively with people in stressful situations.
• Ability to multi-task, be organized and detail oriented.
• Proficient computer keyboard skills.

Mansioni

• Provide exceptional customer and front office services to patients.
• Coordinate communications among staff, patients, and providers about patient check-in process.
• Collect records and ensure distribution to appropriate staff via the electronic medical record system (Epic).
• Perform clerical, scheduling, and records activities in support of patients and staff.

Conoscenze

Customer service

Front office

Communication skills

Multi-tasking

Organizational skills

Telephone etiquette

Formazione

High school diploma or GED

Strumenti

Epic

Descrizione del lavoro

Overlake Medical Center in Bellevue, WA is seeking a Patient Services Representative for the Cancer Services Clinic. The role supports patient check-ins, coordinates communications among staff and providers, and handles records via Epic in a full-time day shift.

The position requires a high school diploma or GED and 1 year of medical administrative experience; strong customer service and organization are essential. Benefits and pay are competitive within the clinic’s scale.