Patient Services Coordinator - Front Desk & Scheduling

Overlake Hospital Medical Center; Bellevue (WA); On-site; USD 30,610 - 45,915; Part time

Benefits offered by this job

Medical insurance premiums as low as $0

Tuition reimbursement up to $10,000 per year

Generous retirement plan matching starting at 5%

Job summary

Overlake Hospital Medical Center in Bellevue is seeking a part-time Patient Services Representative to join their team. In this role, you will provide customer and front office services to patients, coordinating communications among staff and patients about the check-in process.

The ideal candidate will have at least a high school diploma and a year of administrative experience, demonstrating strong communication skills and the ability to handle multiple tasks efficiently. A commitment to exceptional customer service is essential.

Qualifications

• Minimum 1 year of administrative experience in a medical facility preferred.
• Demonstrated ability to provide exceptional customer service.
• Ability to multi-task and be detail-oriented.

Responsibilities

• Provide customer and front office services to patients.
• Coordinate communications among staff, patients, and providers.
• Collect records and ensure proper distribution via the electronic system.

Skills

Customer service

Communication skills

Organizational skills

Computer keyboard skills

Education

High school diploma or GED

Tools

Electronic medical record system (Epic)

Job description

Overlake Hospital Medical Center in Bellevue is seeking a part-time Patient Services Representative to join their team. In this role, you will provide customer and front office services to patients, coordinating communications among staff and patients about the check-in process.

The ideal candidate will have at least a high school diploma and a year of administrative experience, demonstrating strong communication skills and the ability to handle multiple tasks efficiently. A commitment to exceptional customer service is essential.