Campus Wellness Administrative Coordinator

Socket.dev; Boston (MA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health plans

Dental plans

Time-off programs

401(k) employer match

Commuter benefits

Job summary

Emerson College is seeking an Administrative Assistant at the Wellness Center in Boston to manage scheduling, handle inquiries, and coordinate communications for students and clinicians. The role requires 1–2 years in administrative support, preferably in higher education or a mental health setting, and familiarity with Medicat EMR.

Strong customer service and organization are essential for daily operations. Compensation is hourly with benefits; on-site environment at Emerson Wellness Center.

Qualifications

• High School Diploma or GED required.
• Bachelor’s degree preferred.
• 1–2 years’ administrative support experience.
• 1–2 years’ experience in a mental health/education setting preferred.
• Experience with Medicat EMR software is preferred.

Responsibilities

• Manage clinical schedule, confirm appointments, and notify students and clinicians about conflicts, delays, or reschedules.
• Handle incoming calls, emails, and walk-in requests for appointments or referrals; relay messages to clinicians.
• Coordinate responses in emergencies with Campus police/ambulance or hospital as needed.
• Perform front-desk duties: check-in, paperwork processing, and medical records preparation.

Skills

Customer service

Written/verbal communication

Organizational skills

Multitasking

Confidentiality

Microsoft Office

Google Suite

Problem solving

Education

High School Diploma or GED

Bachelor's degree

Tools

Medicat EMR

Job description

Emerson College is seeking an Administrative Assistant at the Wellness Center in Boston to manage scheduling, handle inquiries, and coordinate communications for students and clinicians. The role requires 1–2 years in administrative support, preferably in higher education or a mental health setting, and familiarity with Medicat EMR.

Strong customer service and organization are essential for daily operations. Compensation is hourly with benefits; on-site environment at Emerson Wellness Center.