Campus Visit Programs Lead — Recruitment & Tours

West Virginia University; Morgantown (WV); Sur place; USD 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

37.5-hour work week

13 paid holidays

24 annual leave days

18 sick days

Health insurance

Résumé du poste

West Virginia University invites applications for a Visit Program Coordinator in the Student Experience Department within Enrollment Management. The role oversees group tour operations, recruitment outreach, and campus visit planning, supervising a graduate assistant and student staff while aligning tours with admissions messaging.

Responsibilities include group visit management, reporting on tour impact, and developing engaging activities for visiting groups to showcase WVU.

Responsabilités

• Group Tour Program: Manage group visit program including school groups, guidance counselors, special interest groups, alums, community groups, and other constituents; ensure quality of customer service, university messaging, and visitor experience.
• Admissions Communication Center: Create reports using Slate for communication flow to prospective and admitted students for tele-counseling; ensure data accuracy and update student files.
• Staff Management/Development/Supervision: Supervise one graduate assistant and 10-15 student callers; hire, train, and evaluate staff; manage timekeeping; supervise tour leaders and staff.
• Recruitment and Outreach: Coordinate campus visit experiences to impress prospective students and prompt applications or commitments; deliver visit presentations and facilitate student panels.

Description du poste

West Virginia University invites applications for a Visit Program Coordinator in the Student Experience Department within Enrollment Management. The role oversees group tour operations, recruitment outreach, and campus visit planning, supervising a graduate assistant and student staff while aligning tours with admissions messaging.

Responsibilities include group visit management, reporting on tour impact, and developing engaging activities for visiting groups to showcase WVU.