Campus Technology Specialist: Elevate Teaching with IT Support

Maryville University; St. Louis, Northern (MO, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Maryville University in St. Louis, MO seeks a DLX Technology Specialist to join the Information Technology team. You will resolve technical challenges for faculty, staff, and students, keeping technology running smoothly for teaching, learning, and campus operations.

Provide hands-on support, troubleshoot hardware/software, assist with classroom tech, and help users navigate issues with confidence and courtesy. This role emphasizes customer service and reliable IT service.

Qualifications

• Knowledge of Microsoft and macOS operating systems and applications.
• Understanding of computer hardware installation, configuration, and repair.
• Familiarity with internet technologies, protocols, and connectivity troubleshooting.
• Knowledge of wired and wireless networking concepts.
• Experience with client-server environments, print services, and endpoint management tools.
• Understanding of industry-standard technical troubleshooting methodologies.

Responsibilities

• Provide hands-on technical support and outstanding customer service across the campus technology environment.
• Diagnose and resolve hardware, software, account, and network connectivity issues for faculty, staff, and students.
• Provide remote and in-person support using standard troubleshooting practices.
• Support classrooms, events, and labs; deploy and refresh technology as needed.
• Help users navigate technical challenges and explain solutions clearly.
• Maintain a reliable technology environment and accurate asset records.

Skills

Customer service

Verbal & written communication

Analytical troubleshooting

Prioritization

Problem solving

Education

Technical or vocational school education

Tools

Active Directory

Exchange

Endpoint management tools

Job description

Maryville University in St. Louis, MO seeks a DLX Technology Specialist to join the Information Technology team. You will resolve technical challenges for faculty, staff, and students, keeping technology running smoothly for teaching, learning, and campus operations.

Provide hands-on support, troubleshoot hardware/software, assist with classroom tech, and help users navigate issues with confidence and courtesy. This role emphasizes customer service and reliable IT service.