Campus Tech Specialist — User-Centric IT Support

Maryville University of Saint Louis; St. Louis (MO); On-site; USD 42,400 - 53,000; Full time

Benefits offered by this job

Hybrid and flexible work schedules

Tuition waiver for employees and/orde

Job summary

Maryville University is seeking a DLX Technology Specialist to join our Information Technology team in St. Louis, MO. The role focuses on hands-on tech support, classroom and event tech, and reliable services for faculty, staff, and students.

Responsibilities include deploying equipment, managing accounts, and ensuring network and system readiness across campus. Occasional evenings/weekends may be required, with a comprehensive benefits package offered.

Qualifications

• Knowledge of Microsoft and macOS operating systems and applications.
• Understanding of computer hardware installation, configuration, and repair.
• Familiarity with internet technologies, protocols, and connectivity troubleshooting.
• Knowledge of wired and wireless networking concepts.
• Experience with client-server environments, print services, and endpoint management tools.
• Understanding of industry-standard technical troubleshooting methodologies.

Responsibilities

• Diagnose and resolve hardware, software, account, and network issues for faculty, staff, and students.
• Provide both remote and in-person support using standard troubleshooting techniques.
• Support Microsoft and Apple operating systems, productivity applications, printers, and related technologies.
• Troubleshoot wired and wireless network connectivity issues to minimize disruptions and keep users productive.
• Assist with user account creation, modification, and deactivation processes.
• Maintain and troubleshoot Active Directory, Exchange, and related account services.
• Receive, configure, deploy, and install computers, peripherals, and software for faculty and staff.
• Assist with technology refresh initiatives and equipment lifecycle management.
• Provide support for classrooms, computer labs, and audiovisual technology across campus.
• Help ensure technology is ready and functioning for instruction, presentations, and campus events.

Skills

Customer service

Interpersonal skills

Communication

Troubleshooting

Prioritization

Analytical skills

Education

Technical or vocational school education required

Tools

Active Directory

Exchange

Endpoint management tools

Printer services

Job description

Maryville University is seeking a DLX Technology Specialist to join our Information Technology team in St. Louis, MO. The role focuses on hands-on tech support, classroom and event tech, and reliable services for faculty, staff, and students.

Responsibilities include deploying equipment, managing accounts, and ensuring network and system readiness across campus. Occasional evenings/weekends may be required, with a comprehensive benefits package offered.