Technology Specialist

Maryville University of Saint Louis

St. Louis (MO)

On-site

USD 42,400 - 53,000

Full time

14 days+

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Benefits offered by this job

Hybrid and flexible work schedules

Tuition waiver for employees and/orde

Job summary

Maryville University is seeking a DLX Technology Specialist to join our Information Technology team in St. Louis, MO. The role focuses on hands-on tech support, classroom and event tech, and reliable services for faculty, staff, and students.

Responsibilities include deploying equipment, managing accounts, and ensuring network and system readiness across campus. Occasional evenings/weekends may be required, with a comprehensive benefits package offered.

Qualifications

Knowledge of Microsoft and macOS operating systems and applications.
Understanding of computer hardware installation, configuration, and repair.
Familiarity with internet technologies, protocols, and connectivity troubleshooting.
Knowledge of wired and wireless networking concepts.
Experience with client-server environments, print services, and endpoint management tools.
Understanding of industry-standard technical troubleshooting methodologies.

Responsibilities

Diagnose and resolve hardware, software, account, and network issues for faculty, staff, and students.
Provide both remote and in-person support using standard troubleshooting techniques.
Support Microsoft and Apple operating systems, productivity applications, printers, and related technologies.
Troubleshoot wired and wireless network connectivity issues to minimize disruptions and keep users productive.
Assist with user account creation, modification, and deactivation processes.
Maintain and troubleshoot Active Directory, Exchange, and related account services.
Receive, configure, deploy, and install computers, peripherals, and software for faculty and staff.
Assist with technology refresh initiatives and equipment lifecycle management.
Provide support for classrooms, computer labs, and audiovisual technology across campus.
Help ensure technology is ready and functioning for instruction, presentations, and campus events.

Skills

Customer service

Interpersonal skills

Communication

Troubleshooting

Prioritization

Analytical skills

Education

Technical or vocational school education required

Tools

Active Directory

Exchange

Endpoint management tools

Printer services

Job description

DLX Technology Specialist Maryville University | St. Louis, Missouri

Full-Time Staff Position

Keep Our Campus Connected. Empower Learning Through Technology.

Technology plays a critical role in every aspect of the Maryville University experience—from classrooms and laboratories to residence halls, offices, and online learning environments. We're seeking a customer-focused and technically skilled DLX Technology Specialist to join our Information Technology team.

In this role, you'll be a trusted resource for faculty, staff, and students, helping resolve technical challenges and ensuring the technology they rely on every day works seamlessly. Whether you're troubleshooting hardware and software issues, supporting classrooms and events, deploying new technology, or helping users navigate technical challenges, you'll play an essential role in enabling teaching, learning, and innovation across campus.

If you're passionate about technology, enjoy solving problems, and thrive on helping others succeed, we'd love to hear from you.

What You'll Do

As a DLX Technology Specialist, you'll provide hands-on technical support and outstanding customer service while helping maintain a reliable and productive technology environment across the university.

Technical Support & Troubleshooting

Diagnose and resolve hardware, software, account, and network connectivity issues for faculty, staff, and students.

Provide both remote and in-person support using industry-standard troubleshooting techniques.

Support Microsoft and Apple operating systems, productivity applications, printers, and related technologies.

Troubleshoot wired and wireless network connectivity issues to minimize disruptions and keep users productive.

Account & Access Management

Assist with user account creation, modification, and deactivation processes.

Support password management and authentication services.

Maintain and troubleshoot Active Directory, Exchange, and related account services.

Ensure users have timely access to the systems and resources they need.

Technology Deployment & Equipment Support

Receive, configure, deploy, and install computers, peripherals, and software for faculty and staff.

Assist with technology refresh initiatives and equipment lifecycle management.

Recommend hardware and software solutions that support departmental needs and university standards.

Maintain accurate records of equipment and technology assets.

Classroom & Learning Environment Support

Provide support for classrooms, computer labs, and audio/visual technology across campus.

Assist faculty and staff in resolving classroom technology issues quickly and effectively.

Help ensure technology is ready and functioning for instruction, presentations, and campus events.

We're looking for someone who combines strong technical skills with a genuine commitment to customer service.

Qualifications

Required Knowledge

Knowledge of Microsoft and macOS operating systems and applications.

Understanding of computer hardware installation, configuration, and repair.

Familiarity with internet technologies, protocols, and connectivity troubleshooting.

Knowledge of wired and wireless networking concepts.

Experience with client-server environments, print services, and endpoint management tools.

Understanding of industry-standard technical troubleshooting methodologies.

Required Skills & Abilities

Strong customer service and interpersonal skills.

Excellent verbal and written communication abilities.

Ability to explain technical issues and solutions to users with varying levels of technical expertise.

Strong analytical and troubleshooting skills.

Ability to effectively prioritize multiple requests and responsibilities in a fast-paced environment.

Commitment to accuracy, responsiveness, and follow-through.

Education & Experience

Technical or vocational school education required.

Additional technical certifications or relevant experience are welcome.

Experience supporting Windows and Apple environments is preferred.

Work Environment

This position includes hands-on technology deployment and support activities that may require lifting, moving, and installing computer equipment. Occasional evening and weekend hours may be required to support university operations, events, classroom technology, and special projects.

Why Join Maryville?

At Maryville University, technology is more than infrastructure- it's a critical part of how we educate, innovate, and support our community. As a member of our Information Technology team, you'll have the opportunity to solve meaningful challenges, work with a diverse range of technologies, and make a direct impact on the success of students, faculty, and staff.

If you're ready to put your technical expertise and customer service skills to work in a collaborative, mission-driven environment, we'd love to meet you.

Compensation & Benefits

Salary Range: $42,400-$53,000 annually

Actual compensation will be commensurate with education, experience, skills, internal equity, and market considerations.

Benefits Highlights

Maryville University offers a comprehensive benefits package designed to support the health, financial well-being, and professional growth of our employees. Eligible employees enjoy access to: