Campus Support Specialist - Admissions & Student Experience

Charter College; Farmington (NM); On-site; USD 22,000 - 27,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

Charter College is seeking a Campus Support Specialist to blend administrative tasks with supporting the Admissions team at our ePod campuses in Farmington, NM. You will engage with prospective students, handle telephone and in-person inquiries, and assist with scheduling interviews and campus tours.

Reporting to the Campus President with a dotted line to the Admissions Support Manager, you will multi-task, manage calendars, process payments, and help prepare materials and rooms for events and

Qualifications

• 2 years minimum combined work experience in business, customer service, education or sales.
• Some college or degree preferred.
• Data entry and report writing experience required.
• Ability to multi-task, prioritize duties.
• Demonstrate excellent communication skills both written and verbal.
• Proficient computer skills in Word, Excel, Outlook, database software and use of Internet.
• Full-time, 40 hour work week. PM Shift.

Responsibilities

• Greet all customers in friendly manner.
• Answer main phone lines, route calls and messages accordingly, set-up and direct video interviews and appointments.
• Provide campus tours to prospective students.
• Follow all procedures as outlined in department manuals and posted directives.
• Manage staff Outlook calendars by tracking the status of all video appointments/interviews.
• Post and send mail daily, as needed.
• Accept and post student payments.
• Keep reception area neat and stocked with information.

Skills

Customer service

Data entry

Multi-tasking

Verbal communication

Written communication

Education

Some college or degree

Tools

Word

Excel

Outlook

Database software

Internet

Job description

Charter College is seeking a Campus Support Specialist to blend administrative tasks with supporting the Admissions team at our ePod campuses in Farmington, NM. You will engage with prospective students, handle telephone and in-person inquiries, and assist with scheduling interviews and campus tours.

Reporting to the Campus President with a dotted line to the Admissions Support Manager, you will multi-task, manage calendars, process payments, and help prepare materials and rooms for events and