Campus Student Services & Admin Coordinator

ProPivotal; Boston (MA); Hybrid; USD 30,307 - 34,440; Full time

Job summary

ProPivotal is looking for a full-time staff member in Boston to join a vibrant university community. In this temporary role, you'll support students and faculty by providing excellent customer service and assisting with daily operations in student services.

The position involves responding to inquiries, managing administrative tasks, and utilizing Microsoft Office tools. Ideal candidates have a Bachelor’s degree or relevant experience and possess strong communication skills.

Qualifications

• At least one year of strong customer service experience in a fast-paced setting.
• Familiarity with university or student information systems is a plus.
• Excellent written and verbal communication skills.

Responsibilities

• Serve as a front-facing point of contact for students, families, and faculty.
• Respond to questions in person, by phone, and by email with warmth.
• Assist with student-related questions like registration and navigation.

Skills

Customer Service Experience

Microsoft Office Proficiency

Verbal Communication

Written Communication

Team Collaboration

Education

Bachelor's degree preferred

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

ProPivotal is looking for a full-time staff member in Boston to join a vibrant university community. In this temporary role, you'll support students and faculty by providing excellent customer service and assisting with daily operations in student services.

The position involves responding to inquiries, managing administrative tasks, and utilizing Microsoft Office tools. Ideal candidates have a Bachelor’s degree or relevant experience and possess strong communication skills.