Campus Stores Leader: Drive Growth & Experience

Barnes & Noble Education, Inc.; Murfreesboro (TN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

DailyPay earned wage access

Generous employee discounts

Job summary

BARNES & NOBLE COLLEGE is seeking a General Manager to lead a high-volume campus store or complex retail operation, delivering exceptional customer experiences and strong educational partnerships.

The role focuses on strategic leadership, financial performance, talent development, and campus collaboration to elevate lives through education. This full-time position requires flexible scheduling including evenings and weekends.

Qualifications

• Bachelor's degree in Business, Retail Management, or a related field preferred.
• Excellent leadership, communication, interpersonal, and relationship-building skills.
• Strong business acumen with experience managing sales, payroll, expenses, inventory, and overall financial performance.
• Proven ability to analyze business metrics, identify opportunities, and implement strategies that drive operational excellence and profitable growth.

Responsibilities

• Lead the overall success of a high-volume campus store, multiple store locations, or a complex retail operation by driving financial performance, operational excellence, and an exceptional customer experience.
• Develop and execute business strategies that increase sales, improve profitability, strengthen customer engagement, and support long-term business growth.
• Build and maintain strong relationships with campus leadership, faculty, staff, students, alumni, and corporate partners to strengthen the store's presence within the campus community.
• Recruit, develop, coach, and retain high-performing managers and store teams through effective hiring, performance management, succession planning, and leadership development.
• Analyze financial performance, sales trends, labor, inventory, and operational metrics to identify opportunities, make data-driven decisions, and drive continuous improvement.
• Champion operational excellence by ensuring consistent execution of merchandising standards, inventory management, visual presentation, customer service, and company initiatives.
• Foster a culture of accountability, collaboration, inclusion, and professional growth while creating an engaging environment for both customers and employees.
• Ensure compliance with company policies, safety standards, loss prevention practices, and all applicable employment laws and regulations while protecting company assets.

Skills

Leadership

Communication

Interpersonal skills

Relationship-building

Problem-solving

Microsoft Office

Education

Bachelor's degree in Business or related field

Tools

Microsoft Office

Job description

BARNES & NOBLE COLLEGE is seeking a General Manager to lead a high-volume campus store or complex retail operation, delivering exceptional customer experiences and strong educational partnerships.

The role focuses on strategic leadership, financial performance, talent development, and campus collaboration to elevate lives through education. This full-time position requires flexible scheduling including evenings and weekends.