Campus Store Team Leader

Barnes & Noble Education, Inc.; Greensboro (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

DailyPay earned wage access.

Generous employee discounts, including

Job summary

Barnes & Noble College is seeking an Assistant Store Manager to help lead the campus store alongside the Store Manager, driving daily operations and delivering an exceptional customer experience. You’ll develop teams, manage inventory, and support campus relationships to meet business goals.

Responsibilities include coaching staff, optimizing merchandising and store presentation, and ensuring operational standards across all departments.

Qualifications

• 2–3 years of retail experience, with at least one year of leadership or supervision preferred.
• Experience with retail operations, including merchandising, inventory management, and customer service.

Responsibilities

• Lead daily sales floor operations by delivering exceptional customer service, coaching team members, and fostering a customer-first culture.
• Partner with the Store Manager to oversee daily store operations, serve as Manager-on-Duty as needed, and execute company initiatives while ensuring operational standards, merchandising, inventory accuracy, and store presentation are maintained.
• Recruit, hire, train, coach, schedule, and develop store team members, assigning work, providing ongoing feedback, and fostering a collaborative, high-performing team.
• Drive sales and operational performance by analyzing business trends, managing controllable expenses, identifying opportunities for improvement, and adapting to changing business needs.
• Build strong relationships with customers, campus partners, and team members while resolving customer concerns with professionalism, sound judgment, and a commitment to exceptional service.
• Develop expertise across all store departments while providing leadership and operational support in areas such as Course Materials, General Merchandise, Café/Convenience, and Trade Books, as assigned.
• Support daily store operations by executing merchandising, inventory management, stock replenishment, order fulfillment, sales transactions, and other operational activities to maintain an organized, customer-ready environment.
• Champion a clean, safe, and organized store environment by ensuring operational standards are consistently executed across all departments.

Skills

Leadership experience

Customer service

POS systems

Microsoft Office

Store operations

Merchandising

Tools

POS systems

Microsoft Office

Job description

Barnes & Noble College is seeking an Assistant Store Manager to help lead the campus store alongside the Store Manager, driving daily operations and delivering an exceptional customer experience. You’ll develop teams, manage inventory, and support campus relationships to meet business goals.

Responsibilities include coaching staff, optimizing merchandising and store presentation, and ensuring operational standards across all departments.