Campus Store Leader: Grow Sales & Mentor a High-Impact Team

Follett Corporation; Phoenix (AZ); On-site; USD 50,000 - 70,000; Full time

Job summary

Follett Corporation in Phoenix, AZ is seeking a Campus Store Leader to oversee daily store operations and drive sales growth. You will mentor a team, manage customer service excellence, and collaborate with campus partners to support course materials and general merchandise.

The role requires strong leadership, financial acumen, and the ability to balance staffing with peak periods. You will ensure store standards, safety, and brand initiatives while delivering an engaging shopping experience.

Qualifications

• Associate's degree or equivalent required.
• 0–5 years of relevant experience.
• Academic retail experience is a plus.
• Strong organizational, time management, and problem-solving skills.
• Strong customer service, communication, and presentation skills.

Responsibilities

• Drive store plans and daily operations for traditional and peak periods.
• Execute promotions, events, and drive sales.
• Review store financials with leadership and recalibrate goals to drive sales.
• Operate cash registers and store systems with safe cash handling.
• Maintain inventory control and visual merchandising standards.
• Supervise team members, onboarding, scheduling, and coverage.

Skills

Customer service

Communication

Time management

Problem solving

Financial acumen

Team leadership

Sales-driven

Inventory control

Microsoft Office

Education

Associate's degree or equivalent

Tools

POS systems

Cash handling procedures

OMS

Store systems

Job description

Follett Corporation in Phoenix, AZ is seeking a Campus Store Leader to oversee daily store operations and drive sales growth. You will mentor a team, manage customer service excellence, and collaborate with campus partners to support course materials and general merchandise.

The role requires strong leadership, financial acumen, and the ability to balance staffing with peak periods. You will ensure store standards, safety, and brand initiatives while delivering an engaging shopping experience.