Campus Store Leader: Grow Sales & Elevate Team

Follett Corporation; Weyers Cave (VA); Presencial; USD 42.000 - 64.000; Jornada completa

Descripción de la vacante

Follett Corporation in Weyers Cave, VA is seeking a Campus Store Leader to support Market Leader or Campus Store Manager in running day-to-day operations, driving sales, and delivering an engaging customer service experience that reflects brand standards.

You will mentor team members, review store performance, and stay focused on financial metrics while aligning with Follett values and core competencies. Availability to meet business needs is required.

Formación

• Associate's Degree or equivalent.
• 0-5 years of relevant experience.
• Academic retail experience is a plus.
• Strong organizational, time management, and problem-solving skills.
• Strong customer service, communication, and presentation skills.
• Strong analytical skills and financial acumen.
• Advanced relationship building, ability to influence a team.
• General computer skills.
• Travel: minimal - less than 10%.

Responsabilidades

• Driving Results/Sales: Execute store plans and daily operations for traditional and peak periods; manage promotions, events, and store visuals.
• Talent Management: Supervise and coach team members; onboarding and scheduling within budget.
• Customer Service: Create an engaging service culture, resolve escalated issues, and maintain service levels for OMS Orders.
• Campus Relationships: Communicate with campus partners and facilitate campus events.
• Other duties as assigned to support store operations.

Conocimientos

Customer service

Communication

Problem solving

Time management

Analytical skills

Financial acumen

Team leadership

Presentation skills

General computer skills

Educación

Associate's degree or equivalent

Descripción del empleo

Follett Corporation in Weyers Cave, VA is seeking a Campus Store Leader to support Market Leader or Campus Store Manager in running day-to-day operations, driving sales, and delivering an engaging customer service experience that reflects brand standards.

You will mentor team members, review store performance, and stay focused on financial metrics while aligning with Follett values and core competencies. Availability to meet business needs is required.