Campus Store Leader — Elevate Student Experience & Growth

Barnes & Noble Education, Inc.; Jacksonville (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

DailyPay earned wage access

Generous employee discounts

Job summary

Qualifications

• 5+ years of progressive retail leadership experience or completion of the Barnes & Noble College Aspiring Leader Program.
• Bachelor's degree in Business Administration or related field preferred.
• Proven ability to recruit, coach, develop, and manage diverse teams.
• Experience with retail operations including merchandising, inventory, customer service, and financial management.
• Demonstrated business acumen with experience managing sales performance, budgets, and expenses.
• Strong customer service, communication, and relationship-building skills for campus and corporate stakeholders.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Lead daily store operations with an active sales-floor presence and a customer-first culture.
• Own store performance by driving sales growth and managing controllable expenses.
• Recruit, hire, train, coach, schedule, and develop store team members while fostering accountability and high performance.
• Represent Barnes & Noble College on campus and build partnerships with students, faculty, administrators, and corporate partners.
• Lead merchandising, inventory management, visual presentation, and workload planning to ensure product availability and an organized store environment.
• Analyze sales performance and operational metrics to forecast needs and achieve measurable results.
• Champion company initiatives, safety, and loss prevention while ensuring compliance with policies.
• Foster a safe, clean, and customer-focused store environment that reflects the Barnes & Noble College brand.

Skills

Retail leadership

Team development

Customer service

Financial management

Merchandising

Operations management

POS systems

Microsoft Office

Education

Bachelor's degree in Business Administration

Tools

POS systems

Microsoft Office

Job description