Campus Store Lead (Part-Time) - Customer Service & Ops

BNED LoudCloud, LLC.; San Luis Obispo (CA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

DailyPay

Sick time accrual

Employee discounts

401(k) plan

Valuable experience

Job summary

Barnes & Noble College is seeking a Part-Time Supervisor to lead daily operations at our campus store, delivering an outstanding customer experience and supporting a collaborative team. The role involves coaching staff, managing opening/closing, and ensuring priorities are executed to maintain a welcoming store that serves students, faculty, and alumni.

You will work a varied schedule year-round, including evenings and weekends, and become a visible leader on the sales floor, promoting service,

Qualifications

• Must be at least 18 years of age.
• High school diploma or GED preferred.
• 2+ years of retail experience preferred.
• Ability to coach, motivate, and provide direction to team members in a fast-paced retail environment.
• Strong communication, interpersonal, organizational, and problem-solving skills.
• Ability to prioritize multiple tasks, adapt to changing business needs, and work collaboratively with store leadership.
• Ability to work varying schedules on a weekly basis year-round, including evenings, weekends, holidays, and peak business periods.

Responsibilities

• Lead sales floor with exceptional customer service and coach team members to create a customer-first culture.
• Assist with opening and closing responsibilities, serve as Manager-on-Duty when assigned, and help ensure priorities are completed.
• Assign work, monitor progress, coach, and ensure daily priorities and operational standards are achieved.
• Maintain knowledge of all store departments to assist customers and meet business needs across the store.
• Support onboarding and training of new team members while reinforcing company policies and customer service expectations.
• Assist with merchandising, inventory management, replenishment, order fulfillment, and point-of-sale transactions.
• Promote safety, loss prevention, and a clean, organized shopping environment.
• Model operational excellence and store standards.

Skills

Customer service

Coaching

Communication

Interpersonal skills

Organizational skills

Problem-solving

Team leadership

Adaptability

Education

High school diploma or GED

Job description

Barnes & Noble College is seeking a Part-Time Supervisor to lead daily operations at our campus store, delivering an outstanding customer experience and supporting a collaborative team. The role involves coaching staff, managing opening/closing, and ensuring priorities are executed to maintain a welcoming store that serves students, faculty, and alumni.

You will work a varied schedule year-round, including evenings and weekends, and become a visible leader on the sales floor, promoting service,