Campus Store Lead - Part-Time, Customer Experience & Ops

BNED LoudCloud, LLC.; Bethlehem Township (PA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

DailyPay earned wage access

Sick time accrual

Generous employee discounts

401(k) plan eligibility

Job summary

BARNES & NOBLE COLLEGE is seeking a Part-Time Supervisor to lead daily operations and deliver an exceptional customer experience in our campus store. You will work with the store leadership team to coach staff, manage opening/closing, and ensure priorities are met.

The role requires a willingness to work varied schedules year-round, a strong return-to-work ethos, and a commitment to supporting students, faculty, and alumni through excellent service. Equal opportunity employer.

Qualifications

• Must be at least 18 years of age.
• High school diploma or GED preferred.
• 2+ years of retail experience preferred.
• Demonstrated ability to deliver exceptional customer service and support daily store operations.

Responsibilities

• Lead by example on the sales floor, delivering exceptional customer service while coaching and supporting team members to create a customer-first culture.
• Support the daily operations of the store by assisting with opening and closing responsibilities, serving as Manager-on-Duty when assigned.
• Provide day-to-day leadership by assigning work, monitoring progress, coaching team members, and helping ensure daily priorities and operational standards are achieved.
• Maintain a working knowledge of all store departments to assist customers, support team members, and meet business needs across the store.
• Assist with onboarding and training of new team members while reinforcing company policies, operational standards, and customer service expectations.
• Assist with merchandising, inventory management, replenishment, order fulfillment, point-of-sale transactions, and other operational activities to maintain a customer-ready store and achieve operational goals.
• Promote company standards by supporting operational excellence, safety, loss prevention, and a clean, organized shopping environment.

Skills

Customer service

Leadership

Communication

Problem solving

Education

High school diploma or GED

Job description

BARNES & NOBLE COLLEGE is seeking a Part-Time Supervisor to lead daily operations and deliver an exceptional customer experience in our campus store. You will work with the store leadership team to coach staff, manage opening/closing, and ensure priorities are met.

The role requires a willingness to work varied schedules year-round, a strong return-to-work ethos, and a commitment to supporting students, faculty, and alumni through excellent service. Equal opportunity employer.