Campus Store Lead (Part-Time)

Barnes & Noble Education, Inc.; Town of Hyde Park (NY); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

DailyPay earned wage access

Sick time accrual

Generous employee discounts

401(k) plan eligibility after hours

Valuable experience

Job summary

BARNES & NOBLE COLLEGE is looking for a Part-Time Supervisor to help run daily store operations and deliver a top-notch customer experience. You will mentor staff, manage daily tasks, and ensure merchandising, inventory, and POS activities align with our standards.

We value leadership, reliability, and a customer‑first attitude, with opportunities to grow alongside our campus partners and support faculty and students in a dynamic retail environment.

Qualifications

• Must be at least 18 years of age.
• High school diploma or GED preferred.
• 2+ years of retail experience preferred.
• Demonstrated ability to deliver exceptional customer service and support daily store operations.
• Ability to coach, motivate, and provide direction to team members in a fast‑paced retail environment.
• Strong communication, interpersonal, organizational, and problem‑solving skills.
• Ability to prioritize multiple tasks, adapt to changing business needs, and work collaboratively with store leadership.
• Ability to work varying schedules on a weekly basis year‑round, including evenings, weekends, holidays, and peak business periods.

Responsibilities

• Lead by example on the sales floor, delivering exceptional customer service while coaching and supporting team members to create a customer‑first culture.
• Support the daily operations of the store by assisting with opening and closing responsibilities, serving as Manager‑on‑Duty when assigned, and helping ensure operational priorities are completed.
• Provide day‑to‑day leadership by assigning work, monitoring progress, coaching team members, and helping ensure daily priorities and operational standards are achieved.
• Maintain a working knowledge of all store departments to assist customers, support team members, and meet business needs across the store.
• Resolve customer questions and concerns with professionalism, exercising sound judgment and escalating issues when appropriate.
• Support the onboarding and training of new team members while reinforcing company policies, operational standards, and customer service expectations.
• Assist with merchandising, inventory management, replenishment, order fulfillment, point‑of‑sale transactions, and other operational activities to maintain a customer‑ready store and achieve operational goals.
• Promote company standards by supporting operational excellence, safety, loss prevention, and a clean, organized shopping environment.
• Promote a clean, safe, and organized store environment by modeling operational excellence and supporting store standards.

Skills

Customer service

Leadership

Coaching

Communication

Organization

Problem-solving

Teamwork

Time management

Education

High school diploma or GED

Job description

BARNES & NOBLE COLLEGE is looking for a Part-Time Supervisor to help run daily store operations and deliver a top-notch customer experience. You will mentor staff, manage daily tasks, and ensure merchandising, inventory, and POS activities align with our standards.

We value leadership, reliability, and a customer‑first attitude, with opportunities to grow alongside our campus partners and support faculty and students in a dynamic retail environment.