Campus Store Department Lead

BNED LoudCloud, LLC.; Berkeley (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

DailyPay earned wage access

Employee discounts

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Paid time off

Paid holidays

Job summary

Barnes & Noble College is seeking an Assistant Department Manager to support daily department operations, develop team members, and deliver an exceptional retail experience for students and faculty. You will work with store leadership to ensure merchandising standards, inventory accuracy, and high guest satisfaction, while coaching staff and maintaining a welcoming environment on site.

This full-time role requires a flexible schedule, including evenings, weekends, and holidays, with leadership

Qualifications

• High school diploma or GED preferred.
• Two or more years of retail leadership or buying experience preferred, or successful completion of the Barnes & Noble College Aspiring Leader Program.
• Passion for delivering exceptional customer service and creating a positive shopping experience.
• Demonstrated ability to coach, motivate, and support the development of team members.
• Strong communication, interpersonal, and problem-solving skills.
• Basic math, keyboarding, and data entry skills.
• Ability to prioritize responsibilities, adapt to changing business needs, and thrive in a fast-paced retail environment.
• Ability to work a flexible schedule, including evenings, weekends and holidays.

Responsibilities

• Support the daily operations and performance of an assigned department by executing operational priorities and delivering an exceptional customer experience.
• Partner with store leadership to maintain merchandising standards, inventory accuracy, visual presentation, and department readiness.
• Coach and support store team members by providing day-to-day direction, training, and feedback that promotes individual growth and operational success.
• Serve as Manager-on-Duty as assigned, maintaining a working knowledge of store operations to provide leadership and support across all departments.
• Maintain a visible presence on the sales floor by engaging customers, resolving concerns, and supporting sales opportunities.
• Assist with scheduling, workload planning, inventory activities, receiving, replenishment, and order fulfillment to support efficient store operations.
• Help identify opportunities to improve operational efficiency, customer satisfaction, and department performance through effective communication and problem-solving.
• Contribute to a clean, safe, and organized department that reflects the Barnes & Noble College brand and delivers an exceptional customer experience.

Job description

Barnes & Noble College is seeking an Assistant Department Manager to support daily department operations, develop team members, and deliver an exceptional retail experience for students and faculty. You will work with store leadership to ensure merchandising standards, inventory accuracy, and high guest satisfaction, while coaching staff and maintaining a welcoming environment on site.

This full-time role requires a flexible schedule, including evenings, weekends, and holidays, with leadership