Campus Services Administrative Specialist

CP11 University of New Hampshire; Durham (NH); On-site; USD 22,000 - 36,000; Full time

Job summary

University of New Hampshire in Durham seeks a Campus Services Clerk to deliver exceptional customer service to students, parents, faculty, staff, and campus guests. You will manage parking, dining, and ID systems, ensuring data security and accurate billing while coordinating with multiple departments.

The role requires a high school diploma and two years of office experience, with strong MS Office skills and discretion handling sensitive information.

Qualifications

• High school graduation and two years of office experience or equivalent training.
• Proficiency with Microsoft Word, Excel, Outlook.
• Ability to handle confidential information with discretion.

Responsibilities

• Provide customer service to students, parents, faculty, staff, and campus guests via office, phone, and electronic channels.
• Resolve parking, meal plan, debit plan, and ID issues with strong conflict-resolution and research.
• Open, close, and modify customer accounts in parking, dining, and ID systems.
• Prepare and communicate reports and recommendations for management from system data.

Skills

Customer service

Conflict resolution

Microsoft Office

Data confidentiality

Education

High school diploma

Tools

Banner Student

Transact System

TruCredential ID Card

Cardinal TickeTrack

iParq systems

Job description

University of New Hampshire in Durham seeks a Campus Services Clerk to deliver exceptional customer service to students, parents, faculty, staff, and campus guests. You will manage parking, dining, and ID systems, ensuring data security and accurate billing while coordinating with multiple departments.

The role requires a high school diploma and two years of office experience, with strong MS Office skills and discretion handling sensitive information.