Campus Services Admin & Billing Specialist

University System of New Hampshire; Durham (NH); On-site; GBP 24,000 - 30,000; Full time

Job summary

The University System of New Hampshire is seeking an Office Services position to support the Campus Services Office, handling customer service for students, parents, faculty, staff, and guests, and managing ID, parking, and meal plans. You will coordinate with Housing, Conferences and Catering, Athletics, and Student Accounts, and ensure data integrity for financial transactions.

Responsibilities include account management across multiple systems, event support, reporting, and liaison activities

Qualifications

• High school graduation and two years of office experience, specialized training or any combination of experience and higher education equal to two years.
• Knowledge of office practices, procedures and use of electronic equipment as required by department.
• Organizational and analytical skills.
• Keyboarding and computer skills, such as word processing, e-mail, Internet, spreadsheets and software applications as required by department.
• Proficiency with Microsoft Suite, including Word, Excel, and Outlook.
• Effective written and oral communication skills.
• Ability to establish and maintain effective working relationships with staff, students and the general public.

Responsibilities

• Provide customer service to students, parents, faculty, staff, and campus guests in person, by phone, and electronically.
• Resolve parking, meal plan, debit plan, and ID issues with strong conflict resolution and research.
• Maintain confidentiality when handling sensitive information.
• Open, close, and manage customer accounts across parking, dining, and ID systems; deliver reporting and recommendations.
• Liaise between Campus Services and other UNH departments to meet Dining, ID, and Parking Services needs.
• Support First-Year programs to ensure Orientation and events are successful.
• Arrange and coordinate parking for conferences, seminars, and other events.
• Create billing for parking, dining, and ID transactions and end-of-day reporting.
• Assist with reconciliation of debit accounts, meal plan sales, and related billing with Finance.
• Participate in strategic planning and staff development activities.

Skills

Office experience

Microsoft Word

Microsoft Excel

Microsoft Outlook

Communication skills

Data entry

Analytical skills

Education

High school diploma

Tools

Banner Student

Transact System

TruCredential ID Card

Cardinal TickeTrack

iParq

Job description

The University System of New Hampshire is seeking an Office Services position to support the Campus Services Office, handling customer service for students, parents, faculty, staff, and guests, and managing ID, parking, and meal plans. You will coordinate with Housing, Conferences and Catering, Athletics, and Student Accounts, and ensure data integrity for financial transactions.

Responsibilities include account management across multiple systems, event support, reporting, and liaison activities