On-Campus Housing & Assignments Coordinator

CP11 University of New Hampshire; Durham (NH); On-site; USD 28,000 - 45,000; Full time

Job summary

University of New Hampshire is seeking a Housing Assignments Coordinator to manage occupancy, waitlists, and data for on-campus housing across 53 residence halls. You will coordinate with multiple departments, handle special populations, and ensure accurate billing in the housing system.

The role emphasizes front-line customer service, policy interpretation, and reporting. It includes back-up desk coverage and training responsibilities in a busy campus environment.

Qualifications

• High school diploma or associate degree with related experience or equivalent combination.
• Experience in a college/university environment preferred.
• Strong customer service and office management skills.
• Experience with StarRez housing system preferred.

Responsibilities

• Assign and manage housing occupancy for on-campus housing across 53 residence halls and 6,650 beds.
• Provide customer service to students, families, and university staff via in-person, phone, and email.
• Serve as back-up to the housing front desk and assist with training student staff.

Skills

Customer service

Office management

Independent work

Problem-solving

Multitasking

Education

High school diploma

Associate degree

Tools

StarRez

Job description

University of New Hampshire is seeking a Housing Assignments Coordinator to manage occupancy, waitlists, and data for on-campus housing across 53 residence halls. You will coordinate with multiple departments, handle special populations, and ensure accurate billing in the housing system.

The role emphasizes front-line customer service, policy interpretation, and reporting. It includes back-up desk coverage and training responsibilities in a busy campus environment.