Campus Safety Dispatcher & Communications Operator

University of Missouri-Columbia; Columbia Township (MO); On-site; USD 26,000 - 28,000; Full time

Job summary

University of Missouri-Columbia seeks a Safety Communications Operator within the MU Police Department. This pivotal role handles emergency and non-emergency calls, dispatches officers, and monitors alarms and cameras to coordinate rapid campus responses.

You will maintain CAD logs, utilize public-safety systems, and provide professional customer service at the front desk. Shift work includes days, evenings, and overnights to ensure 24/7 coverage.

Qualifications

• High school diploma or equivalent is required.
• At least two years of related experience or equivalent skills.

Responsibilities

• Answer and manage multi-line phone systems including 911 and administrative lines.
• Gather accurate information, assess urgency, and prioritize requests.
• Operate police radio systems to dispatch personnel and track status.
• Monitor alarms and campus cameras, coordinate immediate responses.
• Maintain real-time CAD logs and use public-safety systems like CAD, MULES, and Rave.

Skills

Two years experience

Accurate typing

Customer service

Shift adaptability

Education

High school diploma or equivalent

Tools

Microsoft Office

Outlook

Job description

University of Missouri-Columbia seeks a Safety Communications Operator within the MU Police Department. This pivotal role handles emergency and non-emergency calls, dispatches officers, and monitors alarms and cameras to coordinate rapid campus responses.

You will maintain CAD logs, utilize public-safety systems, and provide professional customer service at the front desk. Shift work includes days, evenings, and overnights to ensure 24/7 coverage.