Campus Safety Ambassador & Shuttle Supervisor

utaustin; Austin (TX); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health benefits

Vision insurance

Dental insurance

Life insurance

Disability insurance

Paid time off

403(b) plan

457(b) plan

Flexible spending account

Online training (LinkedIn Learning)

Employee discounts

Library access

Free rides on UT Shuttle and CapMetro

Job summary

The University of Texas at Austin Parking and Transportation Services seeks a PTS Ambassador Assistant Supervisor to oversee the Student Ambassadors promoting campus safety mobility initiatives and to supervise the weekend Shop Shuttle program.

You will coordinate ambassadors, ensure customer-friendly safety guidance, maintain equipment, and report on operations. This role requires a high school diploma, supervisory experience, reliable attendance, and legal work eligibility in the United States.

Qualifications

• A high school diploma or GED.
• Three years' leadership and fast-paced environment experience; one year supervisory.
• Strong customer service, professional demeanor, and attention to detail.
• Reliable, punctual; available to work throughout the fall semester.
• Authorized to work in the U.S.
• Education/experience may be substituted as appropriate.

Responsibilities

• Oversee daily Ambassador program operations and supervise staff.
• Manage equipment setup, takedown and inventory.
• Educate the public on safety guidelines and assist with questions.
• Run Qualtrics roster reports for weekend Shop Shuttles.
• Hand roster, keys, and cell phones to staff; collect after shifts.
• Share feedback and recurring concerns with the program.
• Identify high-traffic areas for additional messaging.
• Attend required trainings and team check-ins.
• Prepare operation/status reports.
• Other related functions as assigned.

Skills

Leadership

Customer service

Punctuality

Communication

Reliability

Education

High school diploma or GED

Job description

The University of Texas at Austin Parking and Transportation Services seeks a PTS Ambassador Assistant Supervisor to oversee the Student Ambassadors promoting campus safety mobility initiatives and to supervise the weekend Shop Shuttle program.

You will coordinate ambassadors, ensure customer-friendly safety guidance, maintain equipment, and report on operations. This role requires a high school diploma, supervisory experience, reliable attendance, and legal work eligibility in the United States.