Campus Residence Life Operations Coordinator

Indiana University Bloomington; Bloomington (IN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Comprehensive medical and dental保险

Health savings account with generousIU

Healthcare and dependent care flexible

Life insurance included

Generous retirement plan

Tuition subsidy for IU courses

10 paid holidays + paid winter break

Paid time off

Employee assistance program (EAP)

Job summary

Indiana University Bloomington is seeking an Administrative Residence Life staff member to manage critical housing databases, respond to inquiries, and coordinate front desk operations across multiple residence halls. The role supports students, staff, and facilities, ensuring accurate records and smooth daily operations.

The position requires a high school diploma and at least two years of experience in an office setting, preferably in higher education, along with strong communication and

Qualifications

• High school diploma or equivalent.
• 2 years in office environment, higher education, or a related field.
• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Highly thorough and dependable.

Responsibilities

• Develops, monitors, and manages databases, files, records, and schedules essential to the operation of a residence hall; assists with access management system.
• Collaborates daily with residence hall leadership, custodial, and facilities staff.
• Manages maintenance requests, including following up with facilities staff and residents with updates.
• Assists in the selection, training, supervision, direction, and payroll administration of part-time desk staff.
• Responds to CRM cases, emails, and phone calls.
• Prepares conference billings and guest housing receipts.
• Maintains accurate timekeeping for assigned staff through Kuali Time system.
• Responds to inquiries from outside the department and explains policies and procedures.
• Responds to resident concerns in a timely and professional manner.
• Audits building occupancy monthly to ensure records are accurate.
• Handles center event registration and space reservations.
• Manages room blocks for summer conferences and co-supervises summer staff.
• Ensures rooms are ready for move-in and troubleshoots access issues.

Skills

Communication skills

Professionalism

Time management

Quality commitment

Flexibility

Thoroughness

Education

High school diploma or equivalent

Job description

Indiana University Bloomington is seeking an Administrative Residence Life staff member to manage critical housing databases, respond to inquiries, and coordinate front desk operations across multiple residence halls. The role supports students, staff, and facilities, ensuring accurate records and smooth daily operations.

The position requires a high school diploma and at least two years of experience in an office setting, preferably in higher education, along with strong communication and